Merlin insurance protects you against the consequences of having your payment (debit or credit) cards abused if lost or stolen, the risk of an unauthorized withdrawal of cash, theft of your personal effects (payment card, mobile phone, glasses, mp3 player, notebook, wallet, cosmetics, etc.), including your identification documents and keys the loss of which together with the card is also insured. The abuse of mobile phones is also covered. In addition, this unique insurance coverage appertains to collected KB bank fees as well.
Merlin covers all payment cards issued to a current or loan account opened in the name of the insured and provided by Komerční banka or other banks.Insurance indemnity limits
|Abuse of your card by a third person
- payments by card
- withdrawals by KB card or from KB ATMs
- withdrawals by cards of other banks from ATMs of other banks
|Cost of having replaced your personal effects, keys, identification documents, mobile phone and cash within 48 hours after withdrawal (max. CZK 10,000 for mobile phone including its abusement)||CZK 30,000|
|Cost of having your new PIN for the card delivered||CZK 30,000|
|Cost of courier services for having you card and its PIN sent abroad|
|Cost of having a replacement card after the stoplisting and a new card issued|
|Cost of your emergency cash advance|
|Reimbursement of the fee paid for delivering funds in case of theft or robbery of card and cash||CZK 2,500|
|Annual fee – for the first insured
Annual fee – for the second insured person to the same KB account
What to do in case of…?
Please report any loss or theft of the card to Komerční banka – telephone number (+420) 955 512 230 – without undue delay, and, at the same time, inform Komerční pojišťovna a.s. about the insured event occurrence – telephone number (+420) 222 095 888.
How to arrange the insurance
You can obtain our products at any branch of Komerční banka. For more information call the Call centrum of Komerční pojišťovna using the free Info Line 800 10 66 10.
- Comprehensive protection against abuse of your payment card, protection of all KB cards and all cards issued in the name of the insured by any other bank based in the Czech Republic
- unique insurance of collected bank fees and their automatic refund to the insured’s account
- insurance of cash withdrawn by card
- insurance of personal effects (mobile phone, mp3 player, wallet, keys, identification documents, etc.)
A wallet, an mp3 players, dioptric glasses, an ID card, a payment card, a mobile phone and the keys of his apartment have been stolen from a client. Thanks to having the insurance, he has been reimbursed by a total of: CZK 24,200:
|Unauthorized transactions by his card||CZK 10,000|
|Cost of purchasing his new mobile phone||CZK 5,000|
|Cost of purchasing his new mp3 player||CZK 2,000|
|Cost of purchasing his new wallet||CZK 500|
|Cost of purchasing new dioptric glasses||CZK 3,000|
|Cost of replacing locks||CZK 3,000|
|Cost of having new identification documents issued||CZK 500|
|The fee for issuing a new card (CZK 200) has been automatically refunded to the client’s account thanks to the insurance||CZK 200|