800 10 66 10
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Insurance Programme Platinum

Insurance programme Platinum for the holders of Platinum MasterCard and Platinum VISA cards issued by Komerční banka.
This above-standard insurance is a useful part of your payment card. It enables you to travel without any worries, helps you enjoy your holiday or carry out your business trip successfully.

Who is insured?

  • each payment card holder
  • holder´s partner
  • dependant children of the holder and their partner aged under 21 if travelling together with the holder
  • the partner and children are insured only if travelling together with the holder

What risks are insured?

  • cost of the necessary medical treatment up to CZK 5,000,000
  • medical transport and repatriation back to the home country
  • permanent consequences or death due to an accident
  • accompaniment of children returning home
  • damage liability
  • legal assistance
  • delay, loss or theft of luggage
  • flight delay or cancellation
  • tour cancellation
  • home assistance service
  • trip equipment
  • ski and golf equipment
  • services related to a motor vehicle
  • Lifestyle assistance services

Insurance indemnity limits
Max. indemnity in CZK

  Holder Partner Child
Health emergency insurance      
Medical expenses in case of a health emergency 5,000,000 5,000,000 5,000,000
Medical transport and repatriation yes yes yes
Hospital visit by a close person fare fare fare
Transport of the deceased yes yes yes
Premature necessary return to home country fare fare fare
Substitute employee fare fare -
Extension of stay 12,000 12,000 12,000
Return of other insured persons to home country fare fare fare
Accompaniment of children returning home - - fare
Accident insurance      
Sum insured for permanent consequences of an accident 2,000,000 2,000,000 2,000,000
Sum insured for death due to an accident 2,000,000 2,000,000 2,000,000
Legal assistance insurance      
Legal assistance 200,000 200,000 200,000
Bail delivery cost 200,000 200,000 200,000
Damage liability insurance 3,000,000 3,000,000 3,000,000
Insurance of losses directly related to air travelling      
Flight delay, flight cancellation 15,000 15,000 -
Delay of luggage 15,000 15,000 -
Loss, theft, damage or destruction of luggage 50,000 50,000 50,000
Missing the flight 15,000 15,000 15,000
Tour cancellation
(insured´s financial participation)
Home assistance service 15,000 15,000 15,000
Trip equipment 100,000 100,000 100,000
Ski equipment 30,000 30,000 30,000
Golf equipment 60,000 60,000 60,000
Insurance and services relating to a motor vehicle      
Vehicle recovery yes yes -
Vehicle repair on the spot or towing to a garage 10,000 10,000 -
Towing of the vehicle back to home country or to the destination yes yes -
Hiring a substitute driver yes yes -
Continuation of the trip or return home (fare or car hire) yes yes -
Delivery of spare parts yes yes -
Accommodation for the vehicle repair period 15,000 15,000 -
Lifestyle assistance services yes yes yes

When and where are you insured?

The insurance applies to an unlimited number of private and business trips beginning and ending in the Czech Republic. The insurance is only effective abroad during the first 90 consecutive days of the trip.

The insurance naturally includes high-quality worldwide services of the company AXA ASSISTANCE CZ s. r. o. These services are provided 24 hours a day, 365 days a year and the operators can speak Czech and other languages as well.

The product Lifestyle Assistance is an above-standard service which is designed for the most demanding clients and should provide its users with maximum comfort when travelling or staying abroad for private or business purposes. The core of the product is a comprehensive provision of various services.

How to arrange the insurance?

You can obtain our products at any branch of Komerční banka. Special insurance products designed for other companies of our financial group (Modrá pyramida, Essox, Penzijní fond KB) can be arranged with the representatives of these companies. For more information call the Call centrum of Komerční pojišťovna using the free Info Line 800 10 66 10 or on-line.

What to do if an insured event occurs?

Should an insured event arise, please contact the assistance company AXA Assistance at the telephone number (+420) 272 10 10 33.

  • contact the assistance company without undue delay
  • keep the originals of medical reports, diagnoses, lists of treatment procedures and bills, or originals of these documents´ duplicates
  • notify the assistance company of the insured event in writing immediately after you return from the trip

The assistance company guarantees that the physician and health-care facilities will be reimbursed for the cost related to the necessary medical treatment or to the transport of the insured back to his/her home country, including the professional medical accompaniment.

How to contact the assistance company?

Hvězdova 1689/2a
140 62 Prague 4
Czech Republic

Tel.: +420 272 10 10 30

In a short telephone conversation you provide the assistance company with this basic information:

  • payment card number
  • name, surname and birth certificate number of the insured who is in need
  • brief description and circumstances of the insured event
  • address and telephone number of the place from which you are calling

The operator will call you back in order to get more detailed information and to provide you with instructions.

Insurance terms and conditions

Information for Persons Interested in Insurance and Insurance terms and conditions are available only in czech language.
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