My travel insurance/My travel insurance family

This insurance is a voluntary part of your payment card. It enables you to travel without any worries, helps you enjoy your holiday or carry out your business trip successfully.

• each payment card holder
• For My travel insurance family as well:
  • holder´s partner
  • dependant children/grandchildren of the holder and their partner aged under 21 if travelling together with the holder

• cost of the necessary medical treatment up to CZK 2,500,000
• medical transport and repatriation back to the home country
• accompaniment of children returning home
• death due to an accident
• damage liability

Insurance indemnity limits (CZK)
 

	Holder	Husband, partner	Child, Grandchild
Health emergency insurance
Medical expenses in case of a health emergency	2 500 000 (limit 20 000 dental treatment)	2 500 000 (limit 20 000 dental treatment)	2 500 000 (limit 20 000 dental treatment)
Medical transport and repatriation	included within medical expenses limit
Hospital visit by a close person
Transport of the deceased
Premature necessary return to home country
Substitute employee
Stay prolongation– max. 5 nights, 2 500CZK/night
Accompaniment of children returning home
Accident insurance - till 31. 12. 2021 valid as well for Czech Republic
Sum insured of the basic accident insurance for death due to an accident	100 000	100 000	100 000
Damage liability insurance (health) – till 31. 12. 2021 valid as well for Czech Republic	1 000 000	1 000 000	1 000 000
Damage liability insurance (property, animal) – till 31. 12. 2021 valid as well for Czech Republic	1 000 000	1 000 000	1 000 000
Luggage insurance (till 31. 12. 2021 valid as well for Czech Republic) (insured´s financial participation)	15 000 (500)	15 000 (500)	5 000 (500)
Unused holiday insurance (till 31. 12. 2021 valid as well for Czech Republic)	500/day, max. 5000	500/day, max. 5000	500/day, max. 5000

The insurance applies to an unlimited number of private and business trips beginning and ending in the Czech Republic. The insurance is only effective abroad during the first 90 consecutive days of the trip.

The insurance naturally includes high-quality worldwide services of the company AXA ASSISTANCE CZ s. r. o. These services are provided 24 hours a day, 365 days a year and the operators can speak Czech and other languages as well.

You can obtain our products at any branch of Komerční banka. Special insurance products designed for other companies of our financial group (Modrá pyramida, Essox, Penzijní fond KB) can be arranged with the representatives of these companies. For more information call the Call centrum of Komerční pojišťovna using the free Info Line 800 10 66 10 or on-line.

Should an insured event arise, please contact the assistance company AXA Assistance at the telephone number (+420) 272 10 10 30.

• contact the assistance company without undue delay
• keep the originals of medical reports, diagnoses, lists of treatment procedures and bills, or originals of these documents´ duplicates
• notify the assistance company of the insured event in writing immediately after you return from the trip

The assistance company guarantees that the physician and health-care facilities will be reimbursed for the cost related to the necessary medical treatment or to the transport of the insured back to his/her home country, including the professional medical accompaniment.

How to contact the assistance company?

AXA ASSISTANCE CZ s. r. o.
Hvězdova 1689/2a
140 62 Prague 4
Czech Republic

Tel.: +420 272 10 10 30

In a short telephone conversation you provide the assistance company with this basic information:

• payment card number
• name, surname and birth certificate number of the insured who is in need
• brief description and circumstances of the insured event
• address and telephone number of the place from which you are calling

The operator will call you back in order to get more detailed information and to provide you with instructions.